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The Telephone Prospecting (Cold Calling) module focuses on helping telephone sales representatives develop the skills and habits needed to cold call and generate quality sales leads.

This module is based upon Frontline Learning's highly regarded REAL Selling™ program,  and is designed to help telephone salespeople learn:

  • How to gain quick rapport over the telephone and avoid the "oh no, it's another telemarketer" response from customers.

  • How to "earn the right" to ask questions and identify needs.

  • How to lead with benefits and quickly gain the prospect's interest.

Note: Additional training tools and resources will be available including a facilitator guide with video, PowerPoint presentations and handout masters (if you wish to conduct your own face-to-face training) and participant workbooks that can be used as a companion to live training and e-learning delivery.

Please note: when you place your order at www.shop.frontlinelearning.com you can receive a 10% discount by using the promo code: OFFICESKILLS10

 

or call 763-390-2430  

 

 

Phone Skills                   Trainer Modules: