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Frequent Questions
Q: Can I use the DvDs with more than one employee?
A: Yes. While the online learning modules are priced "per
participant," the DvD pricing assumes you will use the DvD with
multiple participants. You may use the DvDs with as many
participants as you wish.
............................................................................
Q: Are we required to purchase the workbooks along with the DvD
videos?
A: No. The workbooks are designed to be a complimentary learning
resource, but they are not required.
...........................................................................
Q: Do you conduct onsite workshops?
A: Yes. All of our onsite workshops are customized, so you will need
to contact us directly to discuss further and help us gather enough
information to prepare a proposal for you.
...........................................................................
Q: What if my employees do not have internet access?
A: We have had client organizations use both the audio CDs and the
video DvDs effectively.
...........................................................................
Q: Can our training department be certified to conduct an onsite
workshop?
A: Yes. This will require you to purchase a Facilitation and
Coaching Guide, plus workshop materials for each participant.
...........................................................................
Q: Can I use the DvDs with more than one employee?
A: Yes. While the online learning modules are priced "per
participant," the DvD pricing assumes you will use the DvD with
multiple participants. You may use the DvDs with as many
participants as you wish.
.......................................................................................
Q: Are we required to purchase the workbooks along with the DvD
videos?
A: No. The workbooks are designed to be a complimentary learning
resource, but they are not required.
.......................................................................................
Q: Do you conduct onsite workshops?
A: Yes. All of our onsite workshops are customized, so you will need
to contact us directly to discuss further and help us gather enough
information to prepare a proposal for you.
.......................................................................................
Q: What if my employees do not have internet access?
A: We have had client organizations use both the audio CDs and the
video DvDs effectively.
.......................................................................................
Q: Can our training department be certified to conduct an onsite
workshop?
A: Yes. This will require you to purchase a Facilitation and
Coaching Guide, plus workshop materials for each participant.
.......................................................................................
Please note: when you
place your order at
www.shop.frontlinelearning.com
you can receive a 10%
discount by using the
promo code:
OFFICESKILLS10
or call 763-390-2430
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The
Phone Skills Trainer
modules are available as
e-learning courses and
DvD videos.
Now
also available as a
video or audio podast!
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