Use promo code OFFICESKILLS10 to receive a 10% discount. Brought to you by OfficeSkills.org
 

 

The Energy and Stamina module focuses on helping CSRs understand how physically and emotionally demanding their jobs can be, and why they need to pay special attention to their health and wellness practices.

Customer service representatives who complete this module will learn:

  • The most common sources of stress for CSRs, and how to cope with those stressors.

  • The health habits that can make the biggest impact on their energy level throughout the day.

  • How co-workers with difficult personalities can effect the health of those around them - and how to deal productively with those individuals.

  • The importance of healthy eating habits, and why this is such a challenge for many CSRs (Hint - look at what's available in the break room vending machines.)

  • The importance of getting enough sleep each night, along with specific strategies if they are having issues in this area.

Note: Additional training tools and resources are available including a facilitator guide with video, PowerPoint presentations and handout masters (if you wish to conduct your own face-to-face training) and participant workbooks that can be used as a companion to live training and e-learning delivery.

Please note: when you place your order at www.shop.frontlinelearning.com you can receive a 10% discount by using the promo code: OFFICESKILLS10

 

or call 763-390-2430  

  

 

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Now also available as a video or audio podast!